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Contact Us
Frequently Asked Questions
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Who can open a business account with Vanguard Courier Co?Any business or organization with recurring or high-volume delivery needs — including law firms, medical offices, e-commerce stores, and corporate enterprises — is eligible for a business account.
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Is there a minimum number of deliveries required to qualify?There’s no strict minimum, but businesses with regular or scheduled deliveries benefit most from our account perks like volume discounts, priority service, and dedicated support.
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How long does it take to set up a business account?Once you submit your application, our team typically reviews and responds within 1 business day. After approval, you can begin scheduling deliveries immediately.
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What are the billing and payment options?We offer flexible billing options, including monthly invoicing, credit card on file, or custom terms for high-volume clients. You’ll receive detailed billing reports and account summaries.
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Do you have Fees?Mileage Overage$1.75 per mileApplies to monthly plans over 10 miles Wait Time Fee: First 5 minutes Free (grace period) After 5 minutes $2.00 per minute
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Do you offer custom delivery schedules or recurring routes?Absolutely. We specialize in tailored logistics, including daily pickups, recurring delivery routes, and on-call courier services based on your operational needs.
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What kind of support will I receive?Each business account is assigned a dedicated account manager, ensuring personalized service, faster issue resolution, and proactive logistics support.
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Are there any setup or membership fees?No — setting up a business account is completely free. You only pay for the delivery services you use.
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