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Frequently Asked Questions
- 01
Any business or organization with recurring or high-volume delivery needs — including law firms, medical offices, e-commerce stores, and corporate enterprises — is eligible for a business account.
- 02
There’s no strict minimum, but businesses with regular or scheduled deliveries benefit most from our account perks like volume discounts, priority service, and dedicated support.
- 03
Once you submit your application, our team typically reviews and responds within 1 business day. After approval, you can begin scheduling deliveries immediately.
- 04
We offer flexible billing options, including monthly invoicing, credit card on file, or custom terms for high-volume clients. You’ll receive detailed billing reports and account summaries.
- 05
Mileage Overage$1.75 per mileApplies to monthly plans over 10 miles
Wait Time Fee: First 5 minutes Free (grace period) After 5 minutes $2.00 per minute
- 06
Absolutely. We specialize in tailored logistics, including daily pickups, recurring delivery routes, and on-call courier services based on your operational needs.
- 07
Each business account is assigned a dedicated account manager, ensuring personalized service, faster issue resolution, and proactive logistics support.
- 08
No — setting up a business account is completely free. You only pay for the delivery services you use.